Welcome to my first post in this column dedicated to presenting big ideas by bold thinkers that help us imagine organizational change in new ways. If you want to produce change in the world and wonder ...

Experienced HR professionals know that navigating company transitions smoothly is an important and common element of their job. An organization's ability to navigate change effectively is crucial for ...

What is change management, why is it important for your business and how can you get started with it today? In my last article, I wrote about the need for customer experience professionals to not only ...

In organisations, resistance, apprehension, or outright defiance are common responses to change. It's a psychological barrier deeply embedded in human behaviour. Kurt Lewin's Change Management Model, ...

Digital transformation is a necessity for many businesses. But so many of these efforts fail due to a lack of change management. Companies of all types and sizes are investing heavily in the ...