Oh, the lengths some people will go to get better customer service — such as recording phone calls with a customer service agent. Robert Grunfeld, who had a ticket on a United Airlines flight from ...

Customer service is the backbone of any business. Personal interaction influences customer loyalty. To enhance service quality, call recording is a simple yet powerful tool. By analyzing interactions, ...

In September, the Neon app briefly became a sensation on app download charts by promising to pay users for recording and sharing their phone calls. Then it abruptly went offline amid controversy over ...

Truecaller is a leading caller identification service used by millions worldwide. Part of the reason it’s so popular is its generous feature set that gets frequently updated with new features, such as ...

Your phone buzzes — it's extended family you haven't talked to in a while, or maybe it's your boss with an important update. Whatever the case, you want to record the conversation so you can listen ...

Truecaller is using AI to bring back call recording to its app. The feature is now available for premium users on iOS and Android. For the unaware, the company introduced the call recording feature on ...

Truecaller has confirmed that its popular call recording feature will no longer be available for iPhone users, sending social media into a minor frenzy as several iOS customers woke up to ...

Apple has transformed the way iPhone users manage their calls with the release of iOS 18.1. This update introduces seamless call recording and transcription features, empowering users to effortlessly ...

Zach began writing for CNET in November, 2021 after writing for a broadcast news station in his hometown, Cincinnati, for five years. You can usually find him reading and drinking coffee or watching a ...

With iOS 26, Apple has expanded its native call recording feature with transcripts, Live Translation, summaries and tighter integration with Notes. It’s a more polished and useful tool than before, ...

The Magma Pro is a slim digital recorder that can magnetically attach to a MagSafe iPhone and automatically record calls. Mune Corporation has announced the launch of the Magmo Pro, a new digital ...

How to Record a Phone Call On Your iPhone (the Fast & Easy Way) Your email has been sent Struggling to figure out how to record a phone call on your iPhone? Here are five methods you can try today. An ...